Originally Posted by
Blueboys999
It seems that they will call me in "the next week or two" and I will have to make a 70 mile round trip to collect it. I have been warned that I must have the receipt they gave me (on which the genius has spelt my name wrong) and photo ID or they won't hand it over.
When it was working, I loved it but I won't be buying another if my experience is in any way typical.
wow, that's unusual. usually repairs in the stores take a day or two (even same day in some cases).
and while it may be too late now, you can also call applecare directly and they'll dispatch a box to your door. you then pack up the computer and overnight it back to them (completely prepaid) and usually it's repaired and overnighted back the next day. the whole process takes 2-3 days unless there are parts shortages. it's also possible to drop off a machine at a store and have it shipped back to you.