Originally Posted by
flytofly
OP says "I asked him to change me to the later LH operated flight ICN/FRA. Since I"m on a RTW ticket, I asked him to change the flights but he told me that since it was an LH issued ticket they had to do it...that's not true."
Again he should have called LH.
OZ can't change the ticket issued by LH.
So simple is that.
Try reading the OP again. First thing he does is call OZ for an OZ flight to get help including seat assignments and to confirm his meal. Not for an LH flight but for an OZ flight. Regardless of the fact that LH booked his OZ flight they cannot help with these requests on OZ metal.
His second request was for a flight change and yes, that had to be handles through LH.