FlyerTalk Forums - View Single Post - My Account Information Keeps Changing on its Own
Old Feb 25, 2009 | 11:11 am
  #3  
jimmychang
 
Join Date: Nov 2002
Location: SEA
Programs: SPG Lifetime PP ; Hyatt Globalist ; Nexus
Posts: 950
This has happened to me as well. Who's fault? Hotels and SPG. SPG allows hotels to modify our account information. So if a hotel you recently stayed still has your old address, they might decide to "update" it for you. I even got my Name changed to my old name once...... I don't understand why SPG allows this but you are not alone here.

Originally Posted by BlissWorld
I changed my address about 2 years ago. I updated on spg.com. Since then, every couple of months or so, my current address would automatically change back to my old address on its own. Then, I would change it back to my current address again. A couple of months later, it changes back again on its own.

Is anyone else having this problem?

I don't want my new SPG card to be sent out to my old address!
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