Deceptive Cradit Card Offer
I'm posting this under the Buzz and not Continental as I want everyone to be aware. I received a mailing from the Chase/Continental credit card a few days ago that has me so mad I can't get past it.
The envelope is covered with pictures of clouds in the sky. The return address is Chase, but Continental Airlines' Logo is huge and dead center.
Inside is a fold open 11" x 14" sheet printed with pictures of clouds, the Continental airlines logo, a letter and three checks with my name and address on them. The headline states "Save on sky high interest rates by transferring balances to your Continental Airlines credit card from Chase". The letter goes on to talk about the great rate, using the checks by the end of June, or calling them and they'll handle a transfer over the phone. You have to go to the very last line, microscopic in size, all the way at the bottom of the page, to read that "the enclosed checks do not earn Continental One Pass mileage rewards".
So do I read this line if I don't happen to know to look for it? If I'm not already aware that balance transfers do not earn miles, I'd be thinking that's exactly what they're going out of their way offering me.
I've rarely seen such a blatant attempt to decieve "less aware" customers. I have to believe that the deception and vagueness was intentional, and I think it's shamefull.