FlyerTalk Forums - View Single Post - Accor loyalty program to offer more benefits
Old Feb 24, 2009 | 4:26 am
  #232  
frechen
All eyes on you!
15 Years on Site
 
Join Date: Jan 2009
Location: Germany
Programs: ALL Platinum
Posts: 131
Originally Posted by slakko
Sorry, I misspoke. When I said 'email' on the Sunday resubmission I meant the online claim submission process on the website. In all cases I used the English language version.
Thanks. I checked it yesterday as a mouvango-network restaurant dinner (at courtepaille) (which is now part of a club) was not granted at all (6 weeks gone since). It seems that the french and english site do accept eg. jpg-documents, the german site won't. Missing link. By the way, there ist no possiblity to claim mouvango missing points in the correct way as there is no menu for "missing points of mouvango partner network" (only two partners appear, eg. europcar which is not a mouvango but "another" partner). @ accor: instead of rebranding the same hotels over and over again (e.g. in cologne, germany) better invest in a running www-system?
frechen is offline