FlyerTalk Forums - View Single Post - Should airline compensate for wrong travel documents ?
Old Feb 23, 2009 | 9:49 am
  #5  
PaavoNurmi
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Aug 2007
Location: MSP
Posts: 247
Per the contract of carriage:

THE PASSENGER SHALL COMPLY WITH ALL LAWS, REGULATIONS,
ORDERS, DEMANDS, ORAL OR WRITTEN DIRECTIVES, OR TRAVEL
REQUIREMENTS OF COUNTRIES TO BE FLOWN FROM, INTO, OR
OVER, AND WITH ALL RULES, REGULATIONS, AND INSTRUCTIONS
(ORAL OR WRITTEN) OF THE CARRIER. CARRIER SHALL NOT BE
LIABLE FOR ANY AID OR INFORMATION GIVEN BY ANY AGENT OR
EMPLOYEE OF THE CARRIER TO ANY PASSENGER IN CONNECTION
WITH OBTAINING NECESSARY DOCUMENTS OR COMPLYING WITH
SUCH LAWS, REGULATIONS, ORDERS, DEMANDS, REQUIREMENTS,
OR INSTRUCTIONS, WHETHER GIVEN ORALLY, IN WRITING, OR
OTHERWISE, OR FOR THE CONSEQUENCES TO ANY PASSENGER
RESULTING FROM THEIR FAILURE TO OBTAIN SUCH DOCUMENTS
OR TO COMPLY WITH SUCH LAWS, REGULATIONS, ORDERS,
DEMANDS, REQUIREMENTS, OR INSTRUCTIONS.

1) EACH PASSENGER DESIRING TRANSPORTATION ACROSS ANY
INTERNATIONAL BOUNDARY WILL BE RESPONSIBLE FOR
OBTAINING ALL NECESSARY TRAVEL DOCUMENTS AND FOR
COMPLYING WITH ALL GOVERNMENT TRAVEL REQUIREMENTS.
THE PASSENGER MUST PRESENT ALL EXIT, ENTRY AND
OTHER DOCUMENTS REQUIRED BY ANY LAWS, AND SHALL
INDEMNIFY THE CARRIER FOR ANY LOSS, DAMAGE, OR
EXPENSE SUFFERED OR INCURRED BY SUCH CARRIER BY
REASON OF SUCH PASSENGER'S FAILURE TO DO SO.
CARRIER IS NOT LIABLE TO THE PASSENGER FOR LOSS OR
EXPENSE DUE TO THE PASSENGER'S FAILURE TO COMPLY
WITH THIS PROVISION. CARRIER RESERVES, IN ITS
SOLE DISCRETION, THE RIGHT TO REFUSE CARRIAGE TO
ANY PASSENGER WHO HAS NOT, IN THE JUDGEMENT OF
CARRIER, COMPLIED WITH APPLICABLE LAWS,
REGULATIONS, ORDERS, ORAL OR WRITTEN DIRECTIVES,
DEMANDS, OR REQUIREMENTS, OR WHOSE DOCUMENTS ARE
NOT COMPLETED. CARRIER, IN ITS SOLE DISCRETION,
SHALL BE ENTITLED TO MAKE THE FINAL DETERMINATION
OF WHETHER PASSENGER HAS COMPLIED WITH THE
REQUIREMENTS OF THIS PARAGRAPH B)1). CARRIER ALSO
RESERVES THE RIGHT TO HOLD, PHOTOCOPY, OR
OTHERWISE IMAGE REPRODUCE A TRAVEL DOCUMENT
PRESENTED BY ANY PASSENGER AND ACCEPTED BY THE
CARRIER AS A CONDITION OF BOARDING. NO CARRIER
SHALL BE LIABLE FOR ANY AID OR INFORMATION GIVEN
BY ANY AGENT OR EMPLOYEE OF SUCH CARRIER TO ANY
PASSENGER IN CONNECTION WITH OBTAINING SUCH
DOCUMENTS OR COMPLYING WITH SUCH LAWS, WHETHER
GIVEN ORALLY, OR IN WRITING, OR OTHERWISE.

2) SUBJECT TO APPLICABLE LAWS AND REGULATIONS, THE
PASSENGER AGREES TO PAY THE APPLICABLE FARE
WHENEVER CARRIER, ON GOVERNMENT ORDER, IS REQUIRED
TO RETURN A PASSENGER TO HIS OR HER POINT OF
ORIGIN OR ELSEWHERE DUE TO THE PASSENGER'S
INADMISSIBILITY INTO OR DEPORTATION FROM A
COUNTRY, WHETHER OF TRANSIT OR OF DESTINATION.
THE FARE APPLICABLE WILL BE THE FARE THAT WOULD
HAVE BEEN APPLICABLE HAD THE ORIGINAL TICKET
DESIGNATED THE REVISED DESTINATION ON THE NEW
TICKET. ANY DIFFERENCE BETWEEN THE FARE SO
APPLICABLE AND THE FARE PAID BY THE PASSENGER WILL
BE COLLECTED FROM OR REFUNDED TO THE PASSENGER AS
THE CASE MAY BE. CARRIER MAY APPLY TO THE PAYMENT
OF SUCH FARES ANY FUNDS PAID BY THE PASSENGER TO
PASSENGER IN THE POSSESSION OF CARRIER. THE FARE
CARRIER FOR UNUSED CARRIAGE, OR ANY FUNDS OF THE
COLLECTED FOR CARRIAGE TO THE POINT OF REFUSAL OR
DEPORTATION WILL NOT BE REFUNDED BY THE CARRIER,
UNLESS THE LAW OF SUCH COUNTRY REQUIRES THAT SUCH
FARE BE REFUNDED.
It seems abundantly evident that the airline bears no responsibility whatsoever for this.
PaavoNurmi is offline