Ryanair to remove airport check-in desks
By Charles Starmer-Smith and Richard Alleyne
The Telegraph (London)
Last Updated: 10:55PM GMT 20 Feb 2009

Ryanair announced this week that it is getting rid of airport check-in desks entirely, and will go online in an effort to cut costs.

Michael O'Leary, chief executive of the Irish airline, told Telegraph Travel that it intends to remove all its check-in desks and staff by the end of this year.

"All we will have is a bag drop where passengers can drop off their luggage, otherwise everything will be done online," he said. "Ultimately, we want just one in five people to check in luggage." ... Ryanair claims that currently only one in four people check in a bag on its flights. ...