Originally Posted by
Firewind
Thinking longer about the other side of this - not the counterpoint, but the revenue passenger side - giving back the fare paid plus a free ride on the next available flight (usually with the green sleeve) plus the cash is a really good offer -- better than the competition, it seems to me. (Shhh...) What airline gives you the fare back in addition to the rest? They usually give you the going rate on a DBC voucher or a free RT ticket, and get you out on the next flight that they can.
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Remember that other airlines tend to give a great deal more in voucher compensation than WN. For example, getting out on the next flight on WN is $100 plus the ticket value. I suspect that's about the same (if not less) than the competition, whose lowest VDB voucher is basically $200. Similarly, an 8 hr delay on WN will net you $200 plus your ticket value, which is a lot less than the $600 you could get on DL or UA.