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Why is Changing a ticket class so impossible?
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Feb 20, 2009 | 4:11 pm
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mbreuer
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Jul 2004
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Quote:
Originally Posted by
sbm12
Nope. They changed this. The 24-hour policy now applies to co.com and call center reservations. It does not apply to 3rd party bookings that I can see, but it is not only online bookings anymore.
https://www.continental.com/web/en-U...romoCode=A5753
Exactly - this was the problem yesterday - the CSR knew and quoted that rule
mbreuer
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