FlyerTalk Forums - View Single Post - Why is Changing a ticket class so impossible?
Old Feb 20, 2009 | 4:11 pm
  #21  
mbreuer
 
Join Date: Jul 2004
Programs: CO Gold; SPG Gold***; AvisFirst;
Posts: 3,970
Originally Posted by sbm12
Nope. They changed this. The 24-hour policy now applies to co.com and call center reservations. It does not apply to 3rd party bookings that I can see, but it is not only online bookings anymore.

https://www.continental.com/web/en-U...romoCode=A5753
Exactly - this was the problem yesterday - the CSR knew and quoted that rule
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