Originally Posted by
CanuckFlyHigh
So they screwed up twice, and they fixed it (as they should have). Horay Air Canada! You get a Gold Star Sticker!
I wouldn't define this as 'terrific service' (maybe those people are used to flying UA or some other sucky airline) but I still think it's good that they made everything right... more than I can say for my own experiences.
Cheers,