We have an upgrade to Shophouse Suite, (IC SIN) lounge access, and managed to get the Limo transfer charge reduced to what was in the e-mail.

By the way ...... for special occaisons even at full price the Limo transfer service is worthwhile if you want to splurge. Met at the aircarft door by a lady with a buggy. She radios the luggage details and takes us the the "private terminal" which seems about 10 minutes away. A real quiet oasis where you're given drinks. Whisked off in a limo with VVIP all over it and the first time I saw my luggage since LHR was in the suite. Nice touch for a special occaion - except the poor girl had to try and heave all the other pax out who thought they could hijack it for a lift ...........