Originally Posted by
hartleypig
Stayed here for the first time this year, after 6 stays in winter 2008. In 2008 breakfast was served in the CL on weekends and drinks and snacks in the evening. This weekend: zero. The coffee machine was out of order and the fridge mostly empty. I asked when I checked out and they said there should have been evening offerings, but not breakfast. Not sure whether this was correct or whether they are following HQ advice.
Had breakfast in the restaurant, what a nightmare. It is not much larger than the CL and was full of children in full cry and a large family who insisted on shouting to each other at full volume across the restaurant. I can't understand why no breakfast in the CL when the restaurant is so tiny. We were on B&B rate, but planned to sit in the CL for coffee, fruit etc and nip across the lobby to get cooked stuff to take back, but alas not.
Will probably be back there this weekend for a night, so will report back. Mr HP not impressed as he says it is unfair on people who only use hotels at weekends and along with other FTers cannot understand how cutting down on amenities will attract return guests.
I stayed at the Manchester Airport Marriott last weekend. We were on a Stay For Breakfast rate so had breakfast in the restaurant. Despite the hotel being fully booked, we had no problems like those mentioned above. The coffee machine in the CL was out of order but complimentary coffee was available from the lobby bar. The fridges were pretty well stocked with soft drinks, fruit was available and at one point when we went in (about 10.30 on the Sunday morning) there were plates of cookies out. We went out to eat on the Saturday night so I don't know what, if any, snack offerings were available at that time.