FlyerTalk Forums - View Single Post - (Foreign) client thinks MY loyalty points are his. Discuss.

Feb 19, 2009 | 11:44 am

#12

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Quote:

Originally Posted by exerda

Are they proposing something like, "Hey, you need to track which ones are 'ours,' and then we'll ask you to redeem them as directed later?" That would be a nightmare IMHO to track and manage.

That's what UNITED959's first post describes, I think. I would do everything possible in my negotiations to retain control over when I redeem. How do I know my client isn't going to say "It's end of quarter, so I need to minimize expenses until next month. That MCI-ORD-MCI trip you're getting ready to do...use miles for that. That HGI you booked in Schaumburg...use points for that."

I'd pursue that middle ground: yes, I acknowledge the value of the points and am willing to compensate for that. But when and where to actually cash them in...I know the programs very well and can make the best assessments on my own.

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