Originally Posted by
txrus
Since today seems to be voucher day, here's my (stupid) question.
Booked a flight using a voucher (first for me) on 2/4 & sent said voucher off in the mail the very next day as instructed. Told by the agent who handled it if voucher not rec'd w/in 21 days in FL, flight gets cx'd.
Nearly 2 weeks have passed & flight has yet to be 'ticketed' in my AAcount. Just got off the phone w/AAgent who now says that they don't actually ticket the flight until 7 days out, regardless of when the voucher is rec'd.
Any one know which AAgent is correct?
I believe I've heard the first part (voucher must be received within 21 days) before also when I was putting a flight on hold with an AAgent on the phone.
The second part sounds sketchy. I know they say that they "clear the queue" by ticketing upcoming flights first, then flights that are further out. Nevertheless, I've had all my voucher-purchased flights get ticketed within 2-3 weeks after mailing my voucher (and usually 1-4 months before the actual travel date).