I do see this has been discussed in detail quite a bit thru the years. The only complaint I have about the policy is when u volunteer w/ a RR ticket, I feel they should give back to u the one way RR ticket to use at a future date. They give u the face value of the one way ticket on a paid ticket. And I know a RR ticket has no value, according to SW. But they should at least give it back to you like they give the fare back to you if you had bought a ticket.
Just a little venting on my part.