FlyerTalk Forums - View Single Post - Delta.com Bug Reporting: The Official Master Thread
Old Feb 16, 2009 | 8:09 pm
  #26  
Justin026
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20 Years on Site
 
Join Date: Jan 2002
Location: Atlanta, GA
Programs: DL DM & 5MM
Posts: 1,475
Originally Posted by gsupstate
I brought this up with my partner (for some reason, he just won't come to this site), and he said he updated new CC info a couple months back (maybe it didn't take?). Oh, well, thought I'd put this problem out here for whoever might be interested in looking into it.
I am having credit card rejection problems as well. My problem is only when I choose the alternate credit card number radio button; it displays the alternate address but in all capital letters (different from how I entered it and how it displays in the radio button displays). Then the credit card is rejected as invalid address.

I went bank to my bank's web site and erased the address and re-entered it; I did the same on my Delta profile. Same problem again.

I agree the web menu telling you what to do then is weak. It says to try again without telling you where to go on the website, or to call the general Delta number when you in fact need the web number to avoid the ticketing fee.
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