FlyerTalk Forums - View Single Post - The purpose of "virtual concierge" e-mails
Old Feb 16, 2009 | 10:05 am
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Diamondback
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Sounds about like one's chances for getting a room upgrade upon arrival. You make a gracious and kind request and hope that you have a FD agent on the other side who feels like (and is empowered to) do something nice for you. What are the chances of that? Seems like a long shot from the anecdotal evidence I have and that I have read here on FT.
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