How 'bout a story from someone who isn't "sticking with them".

<rant>
I've got 1.2 Million BIS miles (butt-in-seat i.e., real flown miles), but I haven't flown a single US flight in 2 months, happily living with UA and AA. Their continued s*&(*ing of the customer and yanking of any conceivable benefits, even to 5-yr-running CP cusotmers just drove me away.

My decision was reinforced today when I was informed that I could not upgrade a paid trans-atlantic flight and a co-worker was told his transcon, $2,000+ fare could not be upgraded, even though he is a CP and it's a full-fare ticket (they told him it was 'blocked for upgrades').

One needed to be an expert in fare codes to determine that a VLXS106E fare is not upgradeable - it is not in the Fare Terms and Conditions on USAir.com and there appears to be no way (at least no easy way) to book the non-lowest fare on their website. I was extorted extra $$$$$ to re-issue a ticket to a higher fare to be given the "opportunity" to upgrade. Of course, I never would have known this had I not proactively called them to check upgrade policies.

Bottom line - I don't pay full fare, they hate me, I don't fly them anymore.
</rant>

There....