Originally Posted by
dabbagmm
Everything was very good and positive. The only incident that I was unhappy about was the inaccurate information that was given by the receptionist who checked us in. She advised us that the Chinese New Year firework will be visible from our room and hence we stayed in to witness the fireworks from the room. It was, unfortunately, the wrong side!! We missed it and were very unhappy about it!
Sorry to hear about that.
Did you inform the property on this issue?
If not, you may like to drop me a note with your reservation details and I can bring this up to the property.
[email protected]
Thyetus Lee | Online Forum Coordinator(AP)
Starwood Customer Contact Centre (AP) Pte Ltd