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Thread: Nobody there at drop off and now a $111 charge
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Old Feb 14, 2009 | 7:16 pm
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notquiteaff
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Originally Posted by EleanorMcDaniel
Nobody to talk to at Hertz without a 30 minute wait (is there a dedicated Pres.Circle phone number? I never got a card), so I send an email, and get this lovely reply:

Thank you for contacting Hertz. Your inquiry is being directed to a
customer service representative. Please allow nine business days before initiating further contact regarding this matter. (emphasis mine)
Your credit card company might be a bit more responsive. I'd dispute it.
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