MA does indeed sound dreadful and seems to have successfully filled the hole left by EI. Good riddance me thinks. I hope their foray into OW is brief!

The silver lining of course is that fortunately all the other alliance members seemed to have earned their place in the 'quality alliance' with RJ sounding like the new baby star of the group.

Yes, AA messed up, but MA sounded like they were not even vaguely interested in helping which is a big disappointment for a ticket which is theoretically possible to be changed and if necessary reissued by any alliance member.