I've kept an eye on this thread and just realised I have not actually posted.

Why's that?

Easy, I've already left, I'm gone, out of here.

I was Royal Wing then Platinum and only a year or two away from Platinum for Life. Last year I went down to Gold.

Why?

What's the point, AF/KLM & Flying Blue really don't have a clue, why would I waste my time on any firm that constantly think the way to answer any question from the customer is to send "standard reply no. 12345".

Last year I think I had 2 flights on KLM, it would have been 4 but KLM pulled one of the usual strokes not wanting connecting passengers at AMS and bumped me from a CPH flight onto another carrier.

But last year I also tried LH First, BA First and what an eye opener, even when you do have a problem they will "read" your question and send an appropriate reply. It may not always be what you want but at least they have the decency to read your email/letter etc.

So in short AF/KLM wont get any business from me other than to use up 600k or so miles for C bookings unless they are as cheap as Ryanair or Easyjet.