Originally Posted by
LTRS
Heck, to be honest, I rarely even get the water and snack they are supposed to provide to Diamonds at certain properties. And each and every time I stay in an ES I have to get them to take the wireless internet access charge off my bill (it's the perk I have set for ES stays).
This is an ongoing problem at all Hiltons. I was at the Munich City last week and practically had to force them to take the Internet charge off. I have NEVER had the free Internet credited on my bill without asking or demanding.