FlyerTalk Forums - View Single Post - QF Op Ups / Qantas Operational Upgrades for AA elites (consolidated)
Old Feb 10, 2009, 9:38 pm
  #11  
denCSA
 
Join Date: Mar 2006
Programs: AA EXP, UA 1K, F9 Elite, Hyatt Diamond, Hilton Diamond, Marriott Gold
Posts: 1,319
Originally Posted by serfty
I have seen that post and cited it several times.

I was not aware that post which indicated the new philosophy in seat allocation also related to operational upgrade priority.
Well to put it simplistically, the value that is given to a customer (called a PCV) for ranking can apply to any way in which QF wants to use it. In the system, there's a feature called 'Proactive Onload' that calculates the pax booked vs estimated to check in and board. From that screen, the system makes recommendations of which pax are to be oped-up. Now, keyword is RECOMMENDATIONS, the staff and supervisor make the ultimate decision but in essence the system is designed to choose who gets Oped-Up and who stays put.
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