Originally Posted by
MileageGoblin
Don't give Marriott credit at all. It all comes down to greed with poor business insight. When you are the hotel brand known for its quantity of rooms over quality, you don't keep your rates high while alienating your most frequent customers via your reward program and lack of amenities.
I'm extremely disappointed that my newly acquired Platinum status (110 nights) means absolutely nothing these days due to the sheer number of PLT-lites and the way Marriott treats us. All we really get is 20% extra in points this year as well as an "upgraded room" that is only a room on the CL floor(s) (note use of plural as a floor above or below is considered by Marriott to be just as good.
).
Well said.
Original premise is crazy.
The problem with most corporations is that enough is never enough. A fair return for the risk and assets invested quickly goes out the window when more bucks can be extracted at peak times when everything is going right. Then they get used to the greed and have to exceed the previous quarter's earnings to keep the stock market happy. So now they are holding on against hope and reluctant to return to a more normal pricing structure.