Stayed here for the first time this year, after 6 stays in winter 2008. In 2008 breakfast was served in the CL on weekends and drinks and snacks in the evening. This weekend: zero. The coffee machine was out of order and the fridge mostly empty. I asked when I checked out and they said there should have been evening offerings, but not breakfast. Not sure whether this was correct or whether they are following HQ advice.

Had breakfast in the restaurant, what a nightmare. It is not much larger than the CL and was full of children in full cry and a large family who insisted on shouting to each other at full volume across the restaurant. I can't understand why no breakfast in the CL when the restaurant is so tiny. We were on B&B rate, but planned to sit in the CL for coffee, fruit etc and nip across the lobby to get cooked stuff to take back, but alas not.

Will probably be back there this weekend for a night, so will report back. Mr HP not impressed as he says it is unfair on people who only use hotels at weekends and along with other FTers cannot understand how cutting down on amenities will attract return guests.