Originally Posted by
MegatopLover
Land-of-Miles, your explanation of the UK Credit Card Purchases Act seems well-informed. Since I know nothing of UK law, I can say no more than that, except that the extent of liability you describe is extraordinary and much greater than that under US law. I will amend my comment above to state "Not exactly. Indeed, not at all under US law." and clarify that my comments concerned US law. With the clarification that yours concerned different provisions of UK law, readers should have a good picture of what to expect when dealing with credit card issuers in such situations.
johnaalex, please let us know how it turns out.
Well, I finally got around to contacting Amex again and they were clear that I was entitled to nothing more than a refund for the original ticket. Any additional costs were not covered by them.
It was worth a try.