Sorry to go off topic...but this happened to me this weekend. My PHL-EWR flight was delayed so they emailed me and said that would put me on a non-stop. The connection was actually several hundred dollars more, but I bought it because of EQP's. I Like to make sure I rack them up early in the year since I never know how the rest of the year will turn out. Anyway, the res agent told me: It is wind and it is beyond our control. You paid to get from Point A to Point B and that is all we are obligated to do in our contract of carriage. I was a little shocked she started lecturing me because I really was quite nice about it. Anyway, nearly 4 hours later, the gate agent at the airport said it was a mechanical problem and that they were flying in a new plane from Harrisburg. So, the original res agent lectured me and she was wrong or just making up an excuse.