FlyerTalk Forums - View Single Post - Website and changing fare rules
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Old Oct 6, 2002 | 5:10 pm
  #4  
gnaget
All eyes on you!
20 Years on Site
 
Join Date: Aug 2002
Location: SUV
Programs: UA *G MM
Posts: 7,211
If you choose flexible and/or non-refundable economy and then select a Q fare from the list then the stupid software reverts to the lowest fare for the selected dates when it asks for payment. I suppose it's programmed like that to give you the lowest fare, which is what 95% of the customers actually want.

I even found if you select flexible, and then select refundable it still reverts back to the cheapest V fare. That's *really* annoying. It only works if you select specific dates.

..... you simply have to do this type of fare on the phone.
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