Originally Posted by
Dan_E
Important post. I just completed a weekend stay at the DEN Renassance...made a rush response to a concierge email offering $15 to upgrade to CL floor without checking. There were no perks to it other than the bathrobe...no weekend lounge.
Yeah, only $15....but still.
Write the GM & ask for a credit. They shouldn't be offering CL upgrades in email for additional $$ if the only benny is the bathrobe. But again, they might be hoping that others will do as you did, just say yes without checking, and it gives them some incremental revenue.
Cheers.