Originally Posted by sbm12

I was rather surprised this morning as I came through immigration at EWR to notice that the computers the agents work on appear to have access to the Internet. As I was leaving after I had my stamp I walked behind one of the agents who appeared to be off duty but still sitting in one of the stations. She was shopping online, buying some flowers for someone. That seems like a pretty big risk/hole in the system.

Oh, and the airport employees were pretty upset that they were forced to wait in the employee line but that it was not staffed. A FA who was there when I got in line was still in line when I left the immigration hall. And the "handler" who was pointing people to specific lanes wouldn't let the crew switch to one of the open lines.