FlyerTalk Forums - View Single Post - I've had it with Starwood Amex. Need help!
Old Dec 3, 2003 | 2:06 pm
  #11  
Tmpy
20 Years on Site
 
Join Date: Sep 2003
Location: MDT, PHL, BWI
Programs: HH Diamond, Starwood Platinum
Posts: 306
You guys are great!!! The best advice of anywhere. I called Corporate today and they were very helpful. No only did a Manager post my points but gave me a hefty bonus as well for all the unnecessary phone calls and trouble I encountered. Double the amount that was due me. I am very thankful! Needless to say any trouble with Amex the way to go is right to the top. I'm not saying don't give them the ten days they require to solve the problem, but if you don't get any satisfaction make the call.
Thanks again!
Tmpy
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