FlyerTalk Forums - View Single Post - LEFT MARCH 31, 2009: Palace Hotel, Copenhagen [Master Thread]
Old Feb 1, 2009, 5:58 pm
  #73  
onobond
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Originally Posted by Hanlgt
Admittedly, I stayed here in September, but we couldn't deal with the weird bathroom, so we switched rooms to a room that had a shower and toilet in the same place.
We were two women friends who didn't really feel like traipsing across the room soaking wet and a) getting a towel, or b) loading up on various toiletries to transfer around.
Actually you can keep towels in that huge shower room thing, but they are likely to get wet. Plus, sometimes I like a bathtub. There was a sink also in our shower room and I was wondering what sort of items I could have kept there, realizing that they would be soaked after I was done showering.

Also, our room faced the City Hall and large square. There was a view of the square and also of the huge and ancient clock which is not a lovely chiming sound--especially at 8 AM after a long flight, or at any other hour, on the hour.

So we moved.

Although the bathroom, tub and shower were fine, here were the strangenesses that we noticed in that next room:
1. lighting
2. decor
3.un-comfy chair
4. No screen on old windows, and window must be left open unless you like heat from the day to hit you when you walk in your room
5. no drawers anywhere
6. towel warmer not working
7.clock on tv cannot be seen from the bed and there is none on nightstand
8. No phone near bed


The nice things were:
1. coffee/tea set up
2. robes and slippers
3. little modern bar downstairs
4. LOCATION

The location is the only real reason to stay here in my view. It felt very un-luxurious to me for the prices they charge.
Stayed here for 2+1+2 nights recently. I can but agree on all Your points but one; on the one-night stay the towel warmer actually was working, but since having to take towel and lay outside shower, it was cold long before using. This night the towel warmer was furthest to right, the other two stays just at the entrance, so actually happy not working, would have scalded shoulders on entry/exit.

Funny You used the term "un-comfy" chair, just what I wrote on the "How-did-we-perform-card" Since I had double/King rooms all three stays, in-room breakfast for two means one of two has to use desk chair not very comfortable either.

I had slippers, but no robe, so told front desk next morning - promised delivery during day - but didn't. No robe at check in next stay - phoned front desk bf gooing out for dinner, although new promise no robe. Last stay, commenting robe problem previous stays, check-in guy calls 10 min later to check - hearing no robe in room again promises robe DEFINITELY will be in room when I return after dinner meeting - did'nt

Beeing late December, early and mid-January, the plush curtains could not stop the very cold draught from the single glass layer window

Originally Posted by tommy777
We had no problems with 1-3 on your negative list. I think the design/decor and lighting of the room was quite nice. Comment on #4 If you check out the pictures, you can see the heavy, red blinds. Also, the air condition system is now working, so no need to keep the windows open in the summer.

Also noticed that there's only one phone and it's located on the desk near the TV and that there's no clock radio.

I guess/hope they are still adding stuff to the rooms and that there will be a clock radio when the hotel is officially done with the refurb in January 09
No they didn't, and, according to Front Desk Manager, won't Also, refurb not ready Jan 24, 2009 !

Originally Posted by Hanlgt
I did notice the picture of your room and the red-ness had some white curtains to go with it to make it less harsh and looked pretty normal. I am going to give them the benefit of the doubt regarding the decor in our room and assume that they hadn't finished it yet. It was totally red and black and we kept saying we felt like we were in either a badly decorated "house of ill repute" or some decorator felt it was fabulously soothing to have your bed and walls feel like they are screaming at you. My friend said she felt it was decorated in "anxiety" modern--which was not our taste.

And...we simply could not read in bed. No lighting for that purpose was available.

Still impossible. Have to have all main lights on to read in bed. Bed lights possibly ok to guide for bathroom visit. The ill repute thing entrance level - where a large bar would have been there is a very small bar and Ripley's Belive it or Not show room.


Originally Posted by Hanlgt
Oh--and also--don't count on the clock radio to ever appear. In my experience, European hotels usually stick to the clock on the tv, but this one was so far away and so small, it was useless.
Could not possibly see any clock in the otherwise ok flat 40" TV.

Verdict: This hotel is still a building site. Front desk said all should be done end of March 2009, but that is hard to belive. On 1st and 4th floor one has to climb in and over dirt and building materials. Of the two elevators, one of which in a previous post was described as the "ghetto elevator", are dirty, worn, and wold shame a 2* hotel, Palace having 4* (?) aiming for 5 (?????). Bar in lobby level very cramped. No wifi, but planned for lobby (2 seats) and bar (16 seats). WiFi plans do not include rooms. No Lounge. Buffet breakfast for 180 DKK very sparse, extreme low value for money. Rooms with nice design, but VERY dysfunctional: large shower room with no place for towels, no reading lamps for bed, uncomfortable single chair in double room. Old windows without insulation. Very noisy surroundings, location smack at Raadhuspladsen fine, but within 7-800m there are many hotels giving better value for money
This hotel is now Le Meridien within SPG family. My association when staying was - CDG ! Looks nice, but extremely dysfunctional, and when You complain they all promise to fix, but nothing happens
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