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Thread: Swiss customer service is a disgrace
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Old Feb 1, 2009 | 5:37 pm
  #19  
Rambuster
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Originally Posted by totti
Sorry to disappoint you but the person who sent in the complain was a M&M nobody. She mentioned that we were on a flight together but we were booked on different PNRs. We were booked in paid C class though which may be an explanation for the good CRM service.
So, what was the present ? A Swiss cuckoo clock ?
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