FlyerTalk Forums - View Single Post - Very bad incident in airline club restroom
Old Jan 31, 2009 | 11:33 am
  #30  
oklAAhoma
 
Join Date: Mar 2004
Location: OKC/DFW
Programs: AA EXP/2 MM
Posts: 9,999
Originally Posted by LarryJ
Shouldn't be a matter of culture, it's just poor service. The employee should defer to the customer, not ask the customer to wait.
According to the OP, the cart was already in the doorway and the woman was already cleaning when the ill-mannered fellow arrived. It was the OP who chose not to enter as he saw her approach with the cart.

Surely you're not suggesting that attendants should defer to every customer who enters once the cleaning process has started?
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