Originally Posted by
flyinbob
The CS response makes no sense. Whether weather or ATC, the delay and missing your connection was no fault of yours. They make it sound like their SFO flight operated on time, so you should have made it. Respond back and request a call, or a more detailed response. Theirs is nonsense.
In my response, I did ask that my e-mail be forwarded to a supervisor for further clarification.
Originally Posted by
restlessinRNO
I agree, it makes no sense to me either. I assume you arrived into ORD too late to take UA1, the direct ORD-HNL flight?
Yes. The flight from DCA was scheduled to arrive at 11:59 am and UA1 departs at 10:22 am. I did catch UA1 the following day and managed to snag 6F.
