Im here now. The lounge has free wifi, but the guest rooms do not. Staffers are dazed and confused. I had to wait upon checkin (at 330pm) for my 12th floor exec level room to be ready...two hours later, they said that was never my room so they sent me to a lower fourth floor room. When I opened the door, there was someone in there who proceeded to chase me out! Each of the four check-in people downstairs were dealing with similar complaints from guests.

Elevators are slow and beatup, bathrooms are old. With that said, the property is still very nice and has great views. The staff is friendly for the most part, and there are plenty of restaurants and nice lounge areas. Seems like a typical island Hilton. No qualms about staying here, but the reports of the Sheraton being nicer and more modern are 110% correct!