FlyerTalk Forums - View Single Post - To Platinum Concierge: Don't talk to me like I'm a moron

Jan 29, 2009 | 3:24 pm

#11

troyb

Join Date: Jul 2005

Location: NJ/NYC

Programs: AA EXP/LT Plat, SPG Plat/LT Plat, HHonors Gold, Hyatt Plat, IHG Plat, MR Silver

Posts: 2,789

So,

I got an email apology, which was nice. That makes me think someone was able to review the call. I didn't get a call or anything from that person though, which I think is odd.

I did appreciate the apology, but it clearly wasn't "heartfelt" nor would I really expect it to be.

-Troy