Originally Posted by Global_Hi_Flyer

I saw a disgusting site at LAX yesterday. AA gate agent apparently called TSA on a woman who was initially upset over a flight issue. She left the desk and was on her cellphone. Two TSA smurfs arrived with clipboard in hand. They observed the woman. About 5 minutes later 4 cops arrived, spoke to the TSA types and the GA, then went over to where the woman was and started demanding ID and other stuff - and a passport was "not good enough" - she handed over several things and was interrogating her pretty hard.... she was in tears by the time I boarded my flight (next gate over). Given that flights were messed up (even the Admiral's Club folks were remarking on what a bad day it was), I can fully understand if she misconnected and was upset. That said, I heard NO yelling, and NO threats, at all. The woman had no appearance of being a threat at all, and wasn't even belligerent with the "officials". I suspect another total overreaction by all the "authorities" involved.