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Old Jan 29, 2009 | 8:01 am
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Thore T
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Join Date: Aug 2005
Location: Oslo, Norway
Programs: UA 1K
Posts: 117
Corrupted Seat Map

I'm booked on UA902 IAD-MUC on May 3. I made the booking at Lufthansa.com (part of an LH campaign fare Norway - US r/t) with a Lufthansa codeshare LH9281. As usual, I was not able to book an E+ seat on the LH website, however the itinerary showed up on united.com with a UA PNR. For some reason the system had booked me 19A in E+. When I open the seatmap to take a different seat, it shows me in 19A and the rest of E+ booked solid. The seatmap for E+ also looks corrupt with the aisles gone and all seat squeezed together to the left and not lining up with the seat letter on top of the map. E- appears normal. When making a dummy booking at united.com for the same flight, E+ is wide open.

Anyone have any idea what this is and how to proceed?

- Thore
Thore T is offline