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Thread: At the gate 17 minutes before departure, refused boarding
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Old Jan 28, 2009 | 7:15 pm
  #59  
ConciergeMike
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Originally Posted by tommy777

She "forgot" I was already in F on both my legs, ended up in a middle seat IAH-ORD and that I was and was entitled to the F seat as a Plat. There were 2 non revs on the flight she "complimentary" upgraded me to.

The agent I talked to today knew of course that a mistake was made by CO and that there was compensation due. Since another agent was working on it, she couldn't issue the compensation, but would make sure that the other agent gave me a call asap. Since I'm traveling on Thursday and Friday this week, she promised me a call om Monday.
The question now becomes what you're getting. I would think full IDB goodness, no?
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