Originally Posted by
zcat18
Sometimes I wonder if I should switch to AA as my airline of choice. All miles programs are equally frustrating, but sometimes I wonder if AA makes things just a bit easier than United does.
Yes, United seems to hold potential upgrade seats until the last minute, which can get very frustrating. However, AA did charge me a $100 fee (I think it was) for processing the upgrade since it wan't requested something like two weeks before departure. Last I heard, United has no such fee (shhh!) and allows last-minute upgrades. Just last week I had to fly trans-Atlantic on one day's notice, bought the ticket (a "V" class ticket) on United, and upgraded using an SWU. Went right through, no muss, no fuss -- and no "late booking" fee.
As always, YMMV.