FlyerTalk Forums - View Single Post - WP to decrease Y & B fare EQM from 150% to 100% on March 1
Old Jan 24, 2009 | 11:06 am
  #36  
Klm is Dead - Long Live KLM
 
Join Date: Jun 2005
Posts: 8,527
Originally Posted by respectable_man
never mind "loyal". Take this word out and your post would be closer to reality.
.
Interesting point.

If DLNW can make $6050 profit selling a $7000 J class ticket to someone who hates DL and only flies them once a year because they have to, why should they reward someone else with elite status who is "loyal" but has a negative contribution margin after flying on less than $4000 of heavily discounted and mistake fare tickets, spends hundreds of hours and hundreds of dollars in payroll costs hogging the CSR lines with constantly changing award tickets and makes a sport out of profiting from every loophole in the FFP to be found?
Klm is Dead - Long Live KLM is offline