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Old Jan 23, 2009 | 8:56 pm
  #30  
Dr. HFH
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Originally Posted by BDA shorts
Sabre can't do it. Two calls to the Sabre helpdesk and apparently it's because of the open segments. Two calls to the AA rates desk and they can't believe that, but nothing they can do.

So I call the regular reservations number and get the international desk (RTW is closed this late at night and I wanted to get this taken care of). Lady takes the credit card... and says she has to get a paper ticket issued!

No complaints here... but why?
Last year I purchasd an AONE4 (the day before the summer price increase). Booked through AA RTW 800 number, ticketed by Mindpearl in CPT. I ended up with a paper ticket (handwritten, on three consecutive four segment tickets, the old stock, complete with red carbon). After some discussion with Mindpearl, it appears that open segments=paper ticket for xONEx itineraries.

About halfway through my travels, I nailed down specific flights and dates for the remainder, and had it reissued as an e-ticket. It was an interesting, complicated and time-consuming (50 minutes at BOS ticket counter) procedure, but it actually worked just fine. Ticketing supervisor at BOS understood what I was trying to do, but had never done it before and had no idea how to do it. All remaining flight coupons of paper ticket lifted, e-ticket issued, and receipt/itinerary printed.


Originally Posted by serfty
I find it easier to book with sequential dates booked and change later. Save all that hassle.
I completely agree, and that's how I've handled it since then.
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