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Thread: Problems upgrading to DC Gold
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Old Jan 23, 2009 | 6:47 pm
  #7  
Traveloguy
 
Join Date: Jun 2002
Location: London, UK
Programs: BA Gold(OWE), QF LTG, MR Plat, IHG Spire, Hertz PC
Posts: 8,156
Originally Posted by Stormbel
For those that are interested (!!!) My partner emailed FAO Joanna and very simply and politely asked if she could help. I had hoped for at least an acknowledgement within a few days but no email, no change to the dates for membership so far. I know I should be patient but it would be nice to know the mail has, at least been read.
Sadly Joanna is just one person (sadly bmi only has her to amswer and action their DC email address) therefore you should allow 1-3 weeks for a response. She will get to it!

Also be aware that as the only person, she sometimes only has the time to fix the issue rather than reply.
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