a colleague of mine was supposed to head to CMH yesterday via DCA. she got to the airport and only needed to print out her boarding pass - according to her, the kiosks weren't working...so she missed her flight and missed her meeting in CMH. she said it was by far the worst travel day she'd ever experienced (and she travels ~200k BIS miles/year).
I told her that she got what she deserved...should have printed out those BP's before hand.