I had purchased a ticket on nwa.com last month, for a quick weekend trip out to (warmer than Minneapolis) Burbank. However, the next day, I decided I'd rather save my $200 (plus hotel costs, etc.) and stay at home in MSP that weekend (I'm traveling a bit already this month...some time at home would be good).

Thus, I canceled the flight online, no real problems.

I'm reviewing my credit card statements tonight and see that NW took my $200 on 12/31 (ticket was booked on 12/29, canceled on 12/30), but has yet to refund it.

My experiences with Delta have been good on these 24-hour cancellations - shows up on my CC a day or two later (yes, DL does do some things right). I was just wondering if it was pretty common for NW to take 3+ weeks to refund the money, or if should shoot them an e-mail.