Nickel and dime charges
I stayed at the new HI in Baton Rouge last night, Super Hotel, brand new, new bedding etc. Surprise at checkout. Not only was there the regular Sales and Occupancy tax charge, but a $ 4.95 "surcharge", not specified what for. When I asked, I was told this was for all the aminities and services the hotel provides. I asked: "like the spacious Lobby, the nice sitting area in front of the fireplace?" Yes, and other things as well. Feels to me like the nickel and diming the airlines do. It's great when a hotel provides a nice public area, but don't surcharge for it.