Originally Posted by FlyerGoldII
I guess that you have forgotten that I do not own/carry a laptop.
Maybe it's time that you do Doctor.
Originally Posted by FlyerGoldII
I guess that you did not notice that in the previous post I have indicated that the TV monitors/arrival screen in T2 of LAS did not display the arrival information or the departure information, of the plane at the the gate in question.
You tell me why anyone on this forum asking about AC regulations is NOT entitled to ask an AC representative on FT to respond and quote those regulations. If you know the regulations, then why don't you post them yourself. You tell me if (notwithstanding the responses from resgirl and fly-yul) all the AC telephone reservation agents are knowledgeable in getting this information and/or interpret the regulations in such a way that they feel they are allowed (or not) to give out this information to customers requesting this information.
Well I have news for you, there is no regulation that says, "AC Regulation 2.1.6.2, thou shall tell a customer where his/her incoming plane is".
And I never said all agents are knowledgeable in getting this information. I just questioned as to why you think you are entitled to know what the regulation is so you can read it back to them if they don't get your way. Agents who know the system well enough will know how to get the information. And those that don't won't. Simple as that. Like others said, call back.
And frankly, I'm surprised you never called a Super Ego concierge to find out that information.