Originally Posted by
fly-yul
Hang up and try again... Seems to work great with AC.
Or call a concierge as you are SE. The info is available. They may have to put you on hold and call someone else to get it.
Yes, I agree with what you say. However, it would be nice to know what someone from AC says - such as Andrew Yiu? If I get the actual regulation that says that the agents do have the ability to give out such information, then I can quote the regulation to the next agent, who tells me that such information is not retrievable.